Taking Your Website Live
Launching your site means changing DNS records, and DNS is where launches usually stall. Here's exactly what you need in place first and how the scheduling works, so your launch happens on the day you planned.
Before you begin
Two things have to be true before you submit a go-live request -
DNS access. You must be able to log in to your DNS host and change records based on the instructions we provide. If you don't know who hosts your DNS or don't have credentials, sort that out first — it's the most common cause of a delayed launch.
Availability. The go-live process needs prompt back-and-forth with our support team across several steps. If your team can't stay responsive during the process, or you don't have DNS access yet, wait until you're ready before submitting the form.
How quickly your site goes live depends largely on how efficiently your team can move through the required steps.
Timeline and scheduling
Plan your target date around these:
- Three business days' notice is required. This gives us time to generate and deliver two rounds of DNS records for you to add at your DNS host.
- Go-lives are scheduled in the mornings only.
- We don't schedule go-lives on Fridays, weekends, or holidays.